At Superfood Lab, we deliver both to Home and Office addresses in Hong Kong. You can enjoy hassle-free shopping with us any time, any day and have your Superfood Lab products delivered to you to your doorstep!
1. After the transaction has been completed, an Order Acknowledgement (including an order number) will be sent to your email.
2. Our Customer Care staff will contact you to arrange the delivery date and time, and the ordered items will normally be dispatched within 7-10 working days. We will inform you by email if the delivery may take longer or if any of your ordered items are out-of-stock, but don’t worry we shall get them to you!
3. Delivery may be postponed due to bad weather (e.g. black rain, typhoon no. 8 or above) or any other force of nature events. Our Customer Care staff will notify you and contact you by phone or email for the re-arrangement of delivery.
4. The above-estimated delivery times are merely used as reference only and we will not be held responsible for delivery delays and circumstances out of our control.
5. There must be an INDIVIDUAL present at the address to collect and sign for the delivered items. Should there be no recipient at the delivery address, our Customer Care staff will contact you for re-arrangement and an extra basic delivery fee will be charged for the
6. If you have any inquiries regarding your order, please contact us via firstname.lastname@example.org and our Customer Care staff will be able to track your package and provide you with further information.